Housekeeping #2254

Donations -- liberapay -- not working

sobek - over 2 years ago - . Updated 11 months ago.

% Done:



Liberapay is listed.
I tried to renew the donation on Liberapay, but I get the error message: "Cannot be renewed because the account of the recipient isn't ready to receive new payments.".

How to proceed?



Updated by bill-auger over 2 years ago

  • Priority changed from bug to wish
  • Status changed from unconfirmed to open
  • Tracker changed from Bug to Housekeeping

thanks for noticing

the last i remember, liberapay stopped accepting donations last summer - i was not aware of it until now; but it does seem to be fully operational again - i have set it to use paypal for now - that looked like the most universal option - do let us know of there is any problem with using it now


Updated by sobek over 2 years ago

Thanks for the update. Unfortunately, I do not have a PayPal account.


Updated by bill-auger over 2 years ago

is there a reason you can not get a paypal account? - according to their documentation, that is the option that is available in the most places across the world and allows donations from people who do not have a credit card - the only other option they have gave me the impression that it was only available to people in the US and europe; and people in the US would need to have a credit card - maybe we could just ditch librepay and use bitcoins - i think even fewer people have bitcoins though

would do you suggest is agreeable?


Updated by sobek over 2 years ago

I choose not to get a PayPal account. As far as I could find out on 2018-09-19 I donated to ZeMarmot and Liberapay with PayPal because there was this option:

Create a PayPal account (optional)    [x] No, thanks

This is not available anymore for both options, credit card and bank account.
Looking at my Liberapay account's "Payment Processors" tab it offers PayPal and Stripe.
I do not use bitcoins.

I just donated to the GIMP team with Liberapay. I could choose between:
  • Card
    Visa, MasterCard, American Express
  • Direct Debit
    Euro bank accounts only
  • PayPal
    Not anonymous

Card does not work for me. The transaction was rejected for some reason.
Direct Debit works for me.


Updated by sobek 11 months ago

The "do not create a PayPal account" option is back again. On liberapay I re-enabled the donation. So this issue has been resolved and can be closed. I cannot find an option to close it.


Updated by bill-auger 11 months ago

  • Status changed from open to fixed

Also available in: Atom PDF