Housekeeping #2254

Donations -- liberapay -- not working

sobek - over 3 years ago - . Updated almost 2 years ago.

% Done:



Liberapay is listed.
I tried to renew the donation on Liberapay, but I get the error message: "Cannot be renewed because the account of the recipient isn't ready to receive new payments.".

How to proceed?



Updated by bill-auger over 3 years ago

  • Priority changed from bug to wish
  • Status changed from unconfirmed to open
  • Tracker changed from Bug to Housekeeping

thanks for noticing

the last i remember, liberapay stopped accepting donations last summer - i was not aware of it until now; but it does seem to be fully operational again - i have set it to use paypal for now - that looked like the most universal option - do let us know of there is any problem with using it now


Updated by sobek over 3 years ago

Thanks for the update. Unfortunately, I do not have a PayPal account.


Updated by bill-auger over 3 years ago

is there a reason you can not get a paypal account? - according to their documentation, that is the option that is available in the most places across the world and allows donations from people who do not have a credit card - the only other option they have gave me the impression that it was only available to people in the US and europe; and people in the US would need to have a credit card - maybe we could just ditch librepay and use bitcoins - i think even fewer people have bitcoins though

would do you suggest is agreeable?


Updated by sobek over 3 years ago

I choose not to get a PayPal account. As far as I could find out on 2018-09-19 I donated to ZeMarmot and Liberapay with PayPal because there was this option:

Create a PayPal account (optional)    [x] No, thanks

This is not available anymore for both options, credit card and bank account.
Looking at my Liberapay account's "Payment Processors" tab it offers PayPal and Stripe.
I do not use bitcoins.

I just donated to the GIMP team with Liberapay. I could choose between:
  • Card
    Visa, MasterCard, American Express
  • Direct Debit
    Euro bank accounts only
  • PayPal
    Not anonymous

Card does not work for me. The transaction was rejected for some reason.
Direct Debit works for me.


Updated by sobek almost 2 years ago

The "do not create a PayPal account" option is back again. On liberapay I re-enabled the donation. So this issue has been resolved and can be closed. I cannot find an option to close it.


Updated by bill-auger almost 2 years ago

  • Status changed from open to fixed

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